Holiday Inn Express Hotel & Suites Albuquerque - North Balloon Fiesta Park, an IHG Hotel
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The breakfast was great!! Great selection, great service. Room was very comfortable. Good sized room for 5 people. Location was great. Close to the freeway and stores around the area.
Ricardo
mars 2025
The beds are comfy specially the pillows. I also liked that I forgot my shampoo and they had good quality shampoo, conditioner, lotion and the hair dryer is also a plus.
Maria
avril 2023
The hotel was in a convenient location to I 25 and the soccer fields in Bernalillo and to the church we attended on Sunday. Our room had a beautiful view of the east mountains. Loved the breakfast choices. Staff amazingly friendly and helpful in meeting our needs of extra blankets, new room with electric outlet next to the bed that worked, and forgotten necessities like toothpaste and a comb.
Patricia
septembre 2024
Beds were comfortable and we loved the lighting behind the headboards of the beds. It made the rooms feel more modern and upscale. Restroom was great, plenty of toiletries. Breakfast was good with plenty of options. Strong wifi and well-lit parking lot. I loved that the washer and dryer machines took payment through an app. We didn't have change, so it was convenient to do laundry without actual change.
Tiff505
mai 2024
I travel a lot and this property has the best customer service hands-down at least from my experience I had accidentally booked the wrong dates and the reception was kind enough to credit me for the days that I stayed. They were even nice enough to upgrade our room and gave us a late checkout option. I will definitely be back to this property if needed. I wish I could remember the name of the employees.
Lesly
janvier 2025
I want to start with with the breakfast area and the breakfast in general. it has a full breakfast and the guy JESSIE is awesome, friendly and really cares about the guests to eat a good filling breakfast before taking off for the day! The eggs were so good as well as the sausage biscuits and gravy and all the muffins…we were extremely hungry from traveling a lot. He’s a hard worker from what i can tell as after he cooks it all he keeps the area really clean. The hotel was very clean upon entering and the room was clean as well except for the bathroom floor, it had some sort of black dirt streaks from a mop (from what it looked like). it wasn’t a big deal however, I just put a towel down so it didn’t matter much to us. The room was very nice and cozy & the bed was really comfortable as well as the choices in the pillows. The bathroom door does stick a bit but it’s not a big deal, it just needs some WD-40 on the handle or something. All in all it was great!
Leslie
décembre 2022
The room looks good and clean with necessary electrical devices and household furniture. The breakfast is ample and tasteful. The bed is softly comfortable. The location is not far from the Balloon Fiesta Park.
Ardenous
juin 2023
Honestly, the most enjoyable was the customer service. I am huge on customer service as nowadays, it seems that people are losing the value in customers. Both Judy and Andrea was amazing! More than pleased with them, especially Ms Judy. Thank you for making my stay welcomed.
Lichina
août 2023
The room itself was very clean, the staff was nice, the breakfast was delicious.
Ashleamariejaeger
février 2025
The breakfast was extremely good and the breakfast attendant was so attentive and wonderful!
Kerrie
août 2024
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